Training Documentation and Materials

ENVIRONMENTAL & SOCIAL RISK TRAINING

Productiveness in the workplace has something to do with integrity. This video teaches you how to build that.

THIS COURSE HELPS YOU IMPROVE ON YOUR WORKPLACE ETHICS AND CODE OF CONDUCT.

THIS COURSE HELPS YOU IMPROVE ON YOUR EMAIL ETIQUETTE AND PROFESSIONAL COMMUNICATION.

THIS COURSE HIGHLIGHTS THE BENEFITS OF A RESPECTFUL WORK ENVIRONMENT.

THIS ANIMATED VIDEO HIGHLIGHTS THE EFFECTS OF WORKPLACE BULLYING.

THIS COURSE IS ON EMOTIONAL INTELLIGENCE AND TESTS ASSIMILATION OF THE VIDEO CONTENTS

Customer Service Excellence is an attitude that must be engrained in every department; and it begins and ends with you and the work that you do for your organization and your interaction with people.

 

The reality of good customer service is what your customers expect from every contact they have with you. This Customer Service course explores service excellence and how customer service starts with you.

 

Do you impress your customers every time you interact with them? You must go beyond simply delivering your product and the daily routine expressions, and develop strong relationships with your customers. It is essential that you provide a unique customer experience by proactively anticipating your customers’ needs and expectations and exceeding them, every single time.

 

Please pay attention to this course and you will gain deep understanding of what customer service is and how it impacts the work you do and gives you the unique opportunity to shine on your job.

 

Also you are expected to download the survey form after you have taken the training, complete the form and scan back to jumaiadams@whytecleon.com on or before December 30, 2016